How do I create an email alias for a mailbox in Exchange Online?

Provided you are an administrator on your Exchange Online account, you will need to log into the Exchange admin center.  Select mailboxes in the recipients section. Double click on the mailbox that you would like to add the alias for. Select email address on the left. Click the plus sign to add a new alias. Enter the email address you would like to add and click on OK and then…

Can Office 356 help our team book times to use our conference room?

Office 365’s Exchange Online has built in functionality that allows you to easily manage your conference room schedule.  Once an administrator creates the room as a resource in Office 365 and properly configures it, users can select the room when sending out their meeting invitation.  The room’s calendar can automatically accept or decline invitations based on availability and is even able to process cancellations and changes.    Microsoft has an excellent article that…

How can I change the plan one of my Office 365 users is on?

As an Office 365 administrator, you can easily change one or two of your users to a different Office 365 plan (versus the whole team). Log in to the Office 365 portal and click on the Admin tile. If you already have a subscription to the plan you need to change the user(s) to, click on Subscriptions under Billing on the left.  Select the subscription you want to change the…

Is there a way to view my Yahoo email through Office 365?

Office 365’s Exchange Online allows you to receive and send email from other email services through the connected account​ feature. To connect your other email account to your Office 365 account, log on to Outlook Web Access at https://outlook.office365.com.  Once signed in, go to the gear in the upper right corner and choose Mail under Your app settings..  Then on the left under Accounts, go to Connected accounts and click the plus sign to add a new account.…

Can I make an additional user an administrator on my Office 365 account?

If you are currently an administrator on your Office 365 account, you can make any other users that are part of your Office 365 account administrators as well.  Log in to the Office 365 portal and select the Admin tile. Click on Users on the left, then Active Users. Click the box to the left of the user that you want to make an administrator, then on the right select…

How can I tell how much storage space our user have available in their mailboxes?

If you are an administrator on your organization’s Office 365 account, you can see how much data each of your users has in their mailbox as well as how much space they have left available.  Start by signing in to the Office 365 portal and clicking on the grey tile labeled Admin.  Then select Exchange on the left under Admin centers.  Click on mailboxes under recipients, then double click on the…

How can I tell how much storage space I have available in SharePoint Online?

Provided you are an administrator for your Office 365 account, you can view information about your SharePoint Online storage in the SharePoint admin center.  You can access the admin center by going to the Office 365 portal and clicking the tile that says Admin. Then, select SharePoint under Admin centers on the left side. On the main page of the SharePoint admin center, you can view your overall storage limit and what portion of that…

I’m getting an error when I try to sign in to Skype for Business. Is there any way to resolve this?

If you are receiving one of the below error messages, there may be a problem with the DNS records associated with Skype for Business for your domain. Skype for Business couldn’t find a Server for yourdomain.com. There might be an issue with the Domain Name System (DNS) configuration for your domain. Please contact your support team. Cannot sign in because the server is temporarily unavailable. If the problem continues, please contact your…

Can I forward my Office 365 email to another email account?

You can easily forward all of your Office 365 email to another email account.  Log in to your Office 365 Outlook Web Access and click the gear in the upper right corner, then select Mail under Your app settings. The choose Forwarding under Accounts on the left. Click the circle next to start forwarding and enter the address you would like your email forwarded to.  Also check the box if you would…