What apps are available to help me use Office 365 on my iPad?

In addition to being able to connect your Office 365 email account to your iPad, there are several apps available that allow you to utilize your other Office 365 services from your iPad.  Office for iOS – view, create, and edit Word, Excel, and PowerPoint files OneNote – access and update your digital OneNote notebook Skype for Business – communicate with your team members via voice, video, and instant message.…

How can I make sure email from one of our clients does not go into our junk email folders?

You can put in place a rule that will “whitelist” any domains you choose.  Emails from this domain will bypass Office 365’s spam filter, so be sure to choose any domains you do this for carefully. Log in to the Exchange admin center, and on the left, select mail flow. Click on the “+” to create a new rule.  Select More options… at the bottom.  Enter a name for the rule,…

How do I connect my Office 365 email to my Mac?

If you would like to add your Office 365 email to Outlook for Mac 2016, open Outlook, then select Tools at the top, then Accounts. Enter your email address, then enter your password.  (If you already have another account connected to Outlook, simply click the plus sign at the bottom left and you will then be able to enter your email address.) Select Allow if you receive a message asking if…

My team has a list of contacts we all need access to. How can I use Office 365 to house this information?

There are a number of different ways you can centrally store information in Office 365 for contacts outside of your organization.  Which option you should choose largely depends on how your users need to access and update the information. Exchange Online Contacts – allows you to create external contacts that will appear as part of your Global Address List.  Users can find the contacts in their Outlook Address Book or by searching the company directory on their mobile device.  You…

How do I connect my Windows phone to my Office 365 email?

On your Windows phone, go to Settings, then select email+accounts, then add an account. Select Outlook on Windows Phone 7 or 7.5 or Exchange on Windows Phone 8 or 8.1. then enter your email address and password and select sign in. Your phone will try to automatically find your email account settings.  If it is successful, unless you would like to change the default sync settings select done. If your phone can’t…

How do I share my calendar or contacts with another user?

You can easily share your calendar with another Office 365 user in your organization.  Open Outlook and click on your Calendar, then click on Share Calendar in the Share section of the Home ribbon. Type the email address for the user that you want to share your calendar with in the To field.  Note that you have the option to request that the user share their calendar with you by selecting…

How do I connect my Office 365 email account to Outlook?

To utilize Outlook on your PC with Office 365, you will need Outlook 2010 or newer.  ​ If this is first time you have used Outlook, you can start the process to add your account simply by opening Outlook.  If you already use Outlook for another email account and want to add your new Office 365 account to that same profile, click File in the upper left corner and then Add Account. If you would…

My Office 365 administrator set up permission for me to send emails as one of our distribution groups. How do I send from this additional address instead of my regular email?

Whether you have permission to send as a distribution group, a shared mailbox, or any other address, you can set up Outlook to allow you to send from this additional email address when you need to.  Open a new email in Outlook.  Click on the Options tab and select From in the Show Fields section of the ribbon.  In the From dropdown that now shows, click on Other E-mail Address… Click…

How can I open another mailbox that I have access to?

Whether you have access to another user’s mailbox or a shared mailbox, if you are using Outlook 2010 or newer the mailbox will appear as a second mailbox in your folder pane automatically.    If you would like to access the other mailbox via Outlook Web Access, you will need to go to https://outlook.office365.com and log in to your account.  Once you are in your mailbox, click on your picture in the…

How do I connect my Android to my Office 365 email?

Go to the Applications menu. Go to Settings. Select Accounts. Select Add Account. Choose Corporate (sometimes this is listed as Exchange). Enter your email address and password, then select Next. Your phone will try to automatically find the details for your Office 365 account.  If your phone is not able to find your Office 365 account information, click ok. Then enter your email address again in the Domain\username field and…