First you’ll need to navigate to the Exchange admin center. If you need to give a user access to another user’s mailbox, you will click on mailboxes under recipients. If you are giving access to a shared mailbox, you will click on shared. Select the user or shared mailbox from the list and click the pencil to edit. Select mailbox delegation from the left navigation. Click on the plus sign to…
How can I open another mailbox that I have access to?
Whether you have access to another user’s mailbox or a shared mailbox, if you are using Outlook 2010 or newer the mailbox will appear as a second mailbox in your folder pane automatically. If you would like to access the other mailbox via Outlook Web Access, you will need to go to https://outlook.office365.com and log in to your account. Once you are in your mailbox, click on your picture in the…
Can I change the password expiration policy for Office 365?
By default, your Office 365 users will be required to change their password every 90 days. However, if you are an administrator for your Office 365 account and you are not using Active Directory synchronization, you can easily modify this expiration policy. Once you log in to the Office 365 portal, click on the tile labeled admin, then click on Security & privacy under Settings on the left side. Click Edit next…
How do I connect my Android to my Office 365 email?
Go to the Applications menu. Go to Settings. Select Accounts. Select Add Account. Choose Corporate (sometimes this is listed as Exchange). Enter your email address and password, then select Next. Your phone will try to automatically find the details for your Office 365 account. If your phone is not able to find your Office 365 account information, click ok. Then enter your email address again in the Domain\username field and…
How do I connect my iPhone to my Office 365 email?
On your iPhone, go to Settings, then Mail, Contacts, Calendars, and select Add Account. Choose Exchange as the account type. Enter your email address and password. You can leave the description defaulted to Exchange or change it to Office 365 or your business name. Then click Next in the upper right corner. Your phone will verify the settings for your Office 365 account. If it can automatically verify the necessary information, you will see the items…
Where do I go to download Office 2016 Can I download it to my desktop in addition to my laptop?
If you have an Office 365 plan that includes Office 2016, you can download it on up to five of your machines. First, on a machine you want to install Office on, navigate to the Office 365 Portal and sign in. You’ll see a button on the top right to Install Office 2016. Once you’ve click on the button, follow the on screen instructions to complete the installation. Don’t forget…
I keep seeing references to the Exchange Admin Center. How do I get to this?
If you are an administrator on your Office 365 account, you can access the Exchange Admin Center by logging on to https://outlook.office365.com/ecp. You can also choose Exchange under Admin centers on the left side of the main Office 365 admin center.
How much space does each user get for their mailbox with Office 365? What is the largest attachment size that they can send?
For the majority of Office 365 plans, each user gets 50 GB. The exceptions are the Kiosk plans (which get 2 GB) and Exchange Online Plan 2, E3, and E5 (which include an unlimited archive mailbox). File attachments are limited to 25 MB in size and 250 files. For full details on all the limits of Exchange Online, you can visit Microsoft’s site.
I know my Office 365 plan includes Skype for Business, but I’m not sure how to access and use it.
If you are using Office 2016 through your Office 365 Business or Enterprise account, Skype for Business is already on your machine. You can go to All Programs, select Skype for Business 2016, and sign in. If not, you can download Skype for Business. First, navigate to https://portal.office.com and sign in. Then select Other installs near the top right. On the software page, select Skype for Business. Then you just…
I added a file to the Shared with Everyone folder on my OneDrive for Business, but it’s not showing up for the other people in my company. What is the issue?
The Shared with Everyone folder that you may see as a part of your default OneDrive for Business document folders is a bit confusing. What you put in that folder is indeed accessible to everyone, but each user’s folder is unique. So the contents in your folder are only in yours and another user has different content they have placed there. To see a file in another user’s folder, the…