I know my Office 365 plan includes Skype for Business, but I’m not sure how to access and use it.

If you are using Office 2016 through your Office 365 Business or Enterprise account, Skype for Business is already on your machine. You can go to All Programs, select Skype for Business 2016, and sign in. If not, you can download Skype for Business. First, navigate to https://portal.office.com and sign in. Then select Other installs near the top right.   On the software page, select Skype for Business. Then you just…

I added a file to the Shared with Everyone folder on my OneDrive for Business, but it’s not showing up for the other people in my company. What is the issue?

The Shared with Everyone folder that you may see as a part of your default OneDrive for Business document folders is a bit confusing. What you put in that folder is indeed accessible to everyone, but each user’s folder is unique. So the contents in your folder are only in yours and another user has different content they have placed there. To see a file in another user’s folder, the…

How can I change my Office 365 password?

Provided your organization isn’t utilizing Directory Synchronization, you can change your Office 365 password through your Office 365 settings. First, navigate to the Office 365 portal  and sign in with your current password. Then click on the gear in the upper right corner and select Change your password from the drop down. Then, simply fill in your current password and the new password you would like and click submit. Things…