In addition to being able to connect your Office 365 email account to your iPad, there are several apps available that allow you to utilize your other Office 365 services from your iPad. Office for iOS – view, create, and edit Word, Excel, and PowerPoint files OneNote – access and update your digital OneNote notebook Skype for Business – communicate with your team members via voice, video, and instant message.…
Do I have to access the files I put in SharePoint Online and OneDrive via my browser?
While you can always access the files you store in Office 365 from your favorite browser, another great way to interact with them is via Microsoft’s OneDrive sync client. Syncing creates a local copy of your OneDrive for Business or SharePoint Online Document Libraries on your machine that you can access via Windows File Explorer. In addition to allowing you to use your files offline, this gives you the ability to work…
Why do I get an error when I click on Open with Explorer in SharePoint Online?
Open with Explorer is a feature in SharePoint that allows you to interact with the files you have stored in SharePoint via the familiar Windows File Explorer interface. Open with Explorer is only available when using Internet Explorer as your browser. To utilize Open with Explorer, navigate to your SharePoint Online document library, then click on the Library tab at the top left. Note that you may need to select Return to Classic…
How can I make sure email from one of our clients does not go into our junk email folders?
You can put in place a rule that will “whitelist” any domains you choose. Emails from this domain will bypass Office 365’s spam filter, so be sure to choose any domains you do this for carefully. Log in to the Exchange admin center, and on the left, select mail flow. Click on the “+” to create a new rule. Select More options… at the bottom. Enter a name for the rule,…
How do I create a new permission group in SharePoint?
Navigate in your browser to the SharePoint site for which you would like to create the new group. In the upper right corner, click on the gear, then on Site Settings. Click on People and groups under Users and Permissions. Select More… on the left to see a list of all groups already on the site. Select New Group under New. Enter a name for the new group and a description if…
How do I change the permissions on a document library folder in SharePoint?
Provided you have the appropriate administrative permissions yourself, you will start by navigating in your browser to the Document Library folder you would like to change the permissions for. Click on the three dots to the right of the folder and then the three dots to the right of Share. Click on Shared With and then Advanced. Select Stop Inheriting Permissions at the top. You can then select any of the groups…
How do I connect my Office 365 email to my Mac?
If you would like to add your Office 365 email to Outlook for Mac 2016, open Outlook, then select Tools at the top, then Accounts. Enter your email address, then enter your password. (If you already have another account connected to Outlook, simply click the plus sign at the bottom left and you will then be able to enter your email address.) Select Allow if you receive a message asking if…
My team has a list of contacts we all need access to. How can I use Office 365 to house this information?
There are a number of different ways you can centrally store information in Office 365 for contacts outside of your organization. Which option you should choose largely depends on how your users need to access and update the information. Exchange Online Contacts – allows you to create external contacts that will appear as part of your Global Address List. Users can find the contacts in their Outlook Address Book or by searching the company directory on their mobile device. You…
I accidentally deleted a user from Office 365. Can I get their account back?
If you deleted the user in the last 30 days you can indeed restore their account. You will need to log in to the Office 365 portal, then click on the tile labeled admin. Next select Deleted Users under Users on the left side. Select the check box to the left of the user, and then click on Restore on the right. After you choose an option on the password…
How do I remove a staff member that is no longer with us from Office 365?
Assuming you are an Administrator on your account, you will first need to log in to the Office 365 portal and click on the tile labeled admin. Then click on Active Users under Users on the left side. Select the check box to the left of the user you want to remove, then select Delete user on the menu that appears to the right. Select Delete to complete the deletion.…